Returns/Exchanges: 

We want you to enjoy your items and know you will!  If something was to happen, please contact us within 3 days of your delivered package to initiate your return. We DO NOT ISSUE REFUNDS UNDER ANY CIRCUMSTANCES, only store credit. In order for your item to be considered for store credit, its must be unworn, brand new and with tags. Customer is responsible for return shipping costs. The return must be received back to Luxe Vain Boutique no later than 14 days after the delivery date.

To start the return process please email a picture of your items and your order number to: returns@shopluxevain.com  

We will do our best to accommodate you. We exercise a very strict quality control process to ensure that our clients receive only the best items.

 

*Please note all SWIMWEAR, BODYSUITS, AND CLEARANCE ITEMS ARE FINAL SALE.

 

 

 

TERMS/CONDITIONS

This Terms of Use Agreement is a legal agreement between you and Luxe Vain Boutique. By ordering, you are agreeing to the terms and conditions whether or not you have read or signed them. We may at any time modify these terms of use and will post a copy of the amended agreement. This agreement contains warranty and liability disclaimer.  By using this site, you accept and agree to the terms and conditions of this agreement without any modifications, additions, or deletions. If you do not agree to the terms of use explained in this agreement you may be denied access to the site.

 

 

 

Order Verification:

The safety and security of our customers is the utmost priority of Luxe Vain Boutique. To create an optimal shopping environment against identity theft and fraud by preventing unauthorized purchases for our customers Luxe Vain Boutique uses a highly sophisticated algorithm that prompts verification in the following cases but not limited to:

  • The billing address on the customer’s order does not match the credit card used in the transaction
  • The shipping address provided in the order is different than the billing address
  • Unusual shopping patterns

Orders subject to verification may require supporting documentation before the order has shipped. To ensure a successful transaction, please ship your order to the billing address listed for your credit card. For any order verification questions, please email info@luxevainboutique.com or call (704) 247-7820 (Monday-Friday 10am-5pm).

 

 

 

Privacy:

Luxe Vain Boutique recognizes the importance of protecting the privacy of personal and financial information. We have instituted reasonable policies and security measures to protect the information you provide to us. When you register online with Luxe Vain Boutique or use our online store you give us your consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by Luxe Vain Boutique. The data that you choose to provide to us online and the data that we may collect is used by Luxe Vain Boutique as follows: to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.

 

 

Disclaimer:

Luxe Vain Boutique reserves the right to modify or make changes to prices, policies and promotions at any given time. It is advised to visit www.shopluxevain.com for updated pricing.