RETURNS/ TERMS & CONDITONS
We want you to enjoy your items and know you will! If something was to happen, please contact us within 3 days of your delivered package to initiate your return. We DO NOT ISSUE REFUNDS UNDER ANY CIRCUMSTANCES, only store credit. In order for your item to be considered for store credit, its must be unworn, brand new and with tags. Customer is responsible for return shipping costs. The return must be received back to Luxe Vain Boutique no later than 14 days after the delivery date.
To start the return process please email a picture of your items and your order number to: firstname.lastname@example.org
We will do our best to accommodate you. We exercise a very strict quality control process to ensure that our clients receive only the best items.
*Please note all SWIMWEAR, BODYSUITS, AND CLEARANCE ITEMS ARE FINAL SALE.
The safety and security of our customers is the utmost priority of Luxe Vain Boutique. To create an optimal shopping environment against identity theft and fraud by preventing unauthorized purchases for our customers Luxe Vain Boutique uses a highly sophisticated algorithm that prompts verification in the following cases but not limited to:
- The billing address on the customer’s order does not match the credit card used in the transaction
- The shipping address provided in the order is different than the billing address
- Unusual shopping patterns
Orders subject to verification may require supporting documentation before the order has shipped. To ensure a successful transaction, please ship your order to the billing address listed for your credit card. For any order verification questions, please email email@example.com or call (704) 247-7820 (Monday-Friday 10am-5pm).
Luxe Vain Boutique reserves the right to modify or make changes to prices, policies and promotions at any given time. It is advised to visit www.shopluxevain.com for updated pricing.